Research Roadmap Management
Overview
Project Phases
Research Planning
YEARLY
Process
Ran yearly workshops with stakeholders from each Product group and other teams to determine research needs and how each research project would tie into the larger product roadmap
Facilitated estimating and planning sessions with market research and subject matter experts to size the projects and align resources
Communicated with UX Research on what could be completed, merged with other projects, or backlogged
Weighed estimated timing, budgets for outsourcing research, and business needs to ensure teams had the insights they need
QUARTERLY
Process
Managed the large, diverse teams with regular meetings, Teams chats for ongoing engagement, and JIRA boards for organizing overlapping tasks
Organized quarterly meetings to review needs and stay ahead of roadmap deadlines
Stakeholders from product, development, marketing, and subject matter groups were involved so research needs were coordinated across the organization and everyone felt connected to UXR
Weighed timelines, availability, and business needs to ensure teams had the insights they need
UXR Activation
Focused on evolving the UXR practice to be more integrated with the development process and other areas of the business
Collaborated with all relevant areas of the business from research planning to readouts and implementation of recommendations
Drafted a monthly newsletter that highlighted UXR’s latest learnings, what was coming up, and how anyone could get involved
Integrated research into the development process through user stories, developers’ ‘definition of done’, and training developers to participate in their own research